We aim for a hassle-free refund process.
1. Reservation Fee Refunds
- Your $99.99 reservation fee is fully refundable at any time before completing the final purchase.
2. Order Refunds (After Full Payment)
- If your RTX 5090 order is canceled before shipping, you are eligible for a full refund.
- Once shipped, all sales are final unless the product is defective or damaged.
3. Damaged or Defective Products
- If your GPU arrives damaged or defective, contact us within 7 days for a replacement or refund.
- Proof of damage (photos, unboxing video) is required for processing claims.
For refund requests, email support@geforcertx5090.shop with your order number.